Why EyeMed: Customer Support

Exceptional Service For Your Employees

 

With EyeMed, your employees will have access to the best customer service hours in the industry:


8 a.m. to 11 p.m. ET Monday through Saturday

11 a.m. to 8 p.m. ET Sunday


Our Customer Care Center has representatives available to assist members with any question they may have about their vision benefit. In addition, EyeMed's member Web site and automated voice response system include numerous self-service options to make it easy for employees to get the information they need, when they need it.






Locate a Provider
Locate a Provider

Select a network. Refer to your enrollment materials for the name of your network. Enrolled members should log in.

 Find a Provider


Eye Exam Videos
Eye Exam Videos

See for yourself why eye exams are important and what adults and children can expect.

 Watch Videos


Contact Us
Contact Us

Contact us with your comments and questions.

 Contact Us