Contact Us
EyeMed Vision Care
4000 Luxottica Place
Mason, Ohio 45040
EyeMed is happy to assist you with any inquiries. Complete our email form or call 866-9EYEMED for general member questions.
In order to serve you more quickly, please include the information listed below in your e-mail message:
Member first and last name
Member ID
Plan name (Group or Plan Number if available)
Fax number or mailing address (if you are requesting information via fax or mail)
If you have questions about the EyeMed vision plan offered by your employer during the open enrollment period, call the number that corresponds to the network your employer offers. This information is available on pre-enrollment materials or by contacting your benefits department.
Contact your Account Service Manager for assistance. If you do not know your Account Service Manager, please call 888-362-7463 for more assistance.
Contact us using our email form or by calling 800-521-3605. Representatives are available from 8:00 a.m. to 11:00 p.m. ET Monday through Saturday, 11:00 a.m. to 8:00 p.m. Sunday.
Contact a sales representative.

Select a network. Refer to your enrollment materials for the name of your network. Enrolled members should log in.
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